Bitdefender Anti Virus 2008 Won't Remove/quarantine Anything
Hi there,
I have recently bought BitDefender Anti Virus 2008 and installed it on my Vista Home Premium laptop. On the surface it appears to be running fine, but each time I run a scan though it does find threat items, it will not take ANY action on them. This has happened multiple times now and I'm starting to feel like I've paid for nothing, as my free anti-spyware programs that I have on my machine seem to find and remove more than this paid anti-virus does.
WHY does BD ALWAYS say 'take no action' but yet not tell me why it apparently is 'unable' to do anything about threats it finds? Is there something wrong with it? I've not received any errors from it thus far at all.
Thank you very much for your help.
Stephanie
Comments
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Hello Stephanie,
Not all threats can be cleaned by BitDefender, and the reasons for this are multiple and vary from case to case.
Please post the path of the detected items, and the name of the threats (you can even attach a full scan log). We might be able to give you more details if we know exactly the situation.
Cris.0
