I know Bitdefender wants us to keep this forum troubleshooting topic related, but...
I just wanted to bring up what a nice job they did with the new look and also the frequently asked information shown on the Consumer Support web page. Nice job Bitdefender, and to all those who were involved 
Consumer Support (click out, X out of the beginning pop up window, to get a general overview of the whole webpage): http://www.bitdefender.com/support/consumer.html
Contact Us: http://www.bitdefender.com/support/contact-us.html