'bitdefender Services Are Loading Now Please Wait'

northernsoulboy
northernsoulboy
edited September 2013 in General

Hi


I have BD Total Security 2013 on MS Windows 7 Professional.


The above message appeared today as a hover over the BD icon.


When I click on the BD icon it shows me: You are currently protected There are no issues to fix


However, I carried out a quick scan and the Antivirus message still says 'Last scan: yesterday'


I'm in the process of doing a full system scan but wondered if this was


1) a problem


2) a serious or common problem?


Thanks

Comments

  • antikythera
    antikythera ✭

    afaik the scan last run refers only to a system scan. the services loading after starting the operating system is normal. it change to autopilot or just the white B after that.

  • Georgia
    Georgia ✭✭✭
    edited September 2013

    Hello northernsoulboy,


    A quick solution for the encountered issue is to upgrade to The New Bitdefender. The upgrade is absolutely free of charge and due to the many improvements brought to this lineup any issues you may have encountered with your current product are now solved.


    In order to upgrade to the new version please follow the steps below:


    http://forum.bitdefender.com/index.php?act...f=366&id=58


    From now on, post in this area of the forum in case you encounter further issues after the upgrade:


    http://forum.bitdefender.com/index.php?showforum=360


    Thank you.

This discussion has been closed.

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