Super Important!

unbreak2013

I have installed the bit defender free cloud edition on some of my friends... since im their "tech guy" they called me up in a state of panic that they could not get online

I could get on their comptuers using a remote software and started to search for the reason they could not connect to the internet via webbrowsers...

after many scans and restarts .. it seems that the BITDEFENDER FREE was the culprit!

How do i know? I turned it OFF, and then i could get on!

I removed it from one other machine and right away i could connect!

this is incredible! How did this happen! I will be afraid of using bit defender free ever again and.. its a shame because i liked that it was lightweight (for older comptuers)

Please advise! this happened these last few days.. was in an update that did this ? Or what???

Nesivos

I have installed the bit defender free cloud edition on some of my friends... since im their "tech guy" they called me up in a state of panic that they could not get online

I could get on their comptuers using a remote software and started to search for the reason they could not connect to the internet via webbrowsers...

after many scans and restarts .. it seems that the BITDEFENDER FREE was the culprit!

How do i know? I turned it OFF, and then i could get on!

I removed it from one other machine and right away i could connect!

this is incredible! How did this happen! I will be afraid of using bit defender free ever again and.. its a shame because i liked that it was lightweight (for older comptuers)

Please advise! this happened these last few days.. was in an update that did this ? Or what???

I am not sure what happened but I lost all internet connection. I did an uninstall of BD AV Free using iObit uninstaller. The BD AV Free uninstall program ran and i selected repair. It said it couldn't repair. I restarted ran the iObit uninstaller again and uninstalled BD AV Free or so I thought. I rebooted was able to connect to the Net. Download BD AV Free from the BD website. Ran the install and it asked again if I wanted to uninstall or repair. I chooses repair again. This time the repair was successful and said I had to restart. I restarted and BD AV Free asked me to login. I logged in to My Bitdefender then BD AV Free said it was updating. A few seconds later it said I needed to restart to finish the update. I restarted one more time and now everything appears fine including internet access.

What a mess. Good luck.