Frequent Crash

Ticket ID:201309011003111

MY BD total security continued to crash for the past few days. I contacted support for help and they wanted me to remove Windows Live Family Safety. I did that but that has not stopped crashing. There is no way to send a direct mail to support team. If my problem is not resolved, I will be constrained to uninstall and go in for a product with better support facility. There should be some way that I should be able to contact customer support through a direct mail. I am terribly frustrated.

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Shyle

Why Bitdefender support team is not looking into my issue? Is there any problem with Bitdefender? This is the worst support one can expect from an antivirus company. I have more than 140 days left before I go in for another antivirus product.

Shyle

Why Bitdefender support team is not looking into my issue? Is there any problem with Bitdefender? This is the worst support one can expect from an antivirus company. I have more than 140 days left before I go in for another antivirus product.

I am attaching two images which are self-explanatory. I first reported my problem on September 08, 2103 and today is September 16. No help from Bitdefender till now.