Safe Lock Problem!
I have recently installed the NEW Bitdefender Total Security (1 PC - 1 Year). I did not know that the Safe Lock is so dangerous. After installation I used the safe lock facility. Then, after rebooting, a message is displayed (pic in attachment) to enter the PIN. But I am not able to enter it. No keys on my keyboard are working. Also the caps lock LED is blinking continuously.
I tried several things such as the Start-up Repair, Safe Mode. Unfortunately I have Windows 8.1 Prev. installed on my Laptop. Hence, this OS doesn't have a repair disk and the Windows 8 Repair disk doesn't work with it! I cannot afford resetting my PC or formatting it. My efforts in trying out the Safe Mode also went it vain 
I read more than 20 threads on this forum site but none of it helped me as the solutions were kept secret by sending them to the user's email. Please would I too get the same?
I also tried calling the support center (Mumbai) but I could hear only the ring and no one would attend it. I need a solution at once. Many of my projects are pending. Please reply!!
Lenovo G580 Notebook
Windows 8.1 PRO Preview OS
4 GB RAM
500 GB Hard Disk
Bitdefender Total Security 2013. (NEW - Downloaded from the official website)
(Used the older license key to activate it)
Comments
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Hello Dpak HK
I will send you a solution via PM in a couple of minutes.
Please don't hesitate to post back if you encounter further issues. Thank you!0 -
Hello Dpak HK
I will send you a solution via PM in a couple of minutes.
Please don't hesitate to post back if you encounter further issues. Thank you!
Thanks Georgia
It worked. But I did a little changes in your method. I inserted a Windows 7 Installation Disk and browsing to the Local Disk C:\, I deleted those two files! And YO! My Windows is now normal. Thanks again.0 -
I'm glad it worked. Thank you for posting back with your results.
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