Antivirus Settings

After I set the antivirus settings, I leave the set-up screen and it stays, but the moment I run the full-system scan and I go back to check the antivirus settings but it's changed to something completely different. My question is: How do you make it so that the settings only change when you change it manually?

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Georgia

Hello alphalobo1,

The behaviour you indicate is a FaD (functions as designed).

Please be informed that it's normal for the Bitdefender on-access scanning to change the settings to custom while performing a scan. This happens because the scan can not start on a file that is already scanned by the on-access scanning.

Please feel free to reply with any other questions or concerns.

Hope you have a beautiful day ahead!

Robot

I have the same enqury. After installing BIS 2014 and cheching all the settngs/options, the Active Virus Control is set to ON.

After I close the GUI, I then find that the Active Virus Control is set to OFF with no way of turning it back on. Why cant I turn it back ON?

Also, in the Firewall advaced settings, the Intrusion Detection System is turned OFF by defualt, If I turn it on, later when I go back to the setting, is is tourned OFF. Am I still protected while IDS is turned OFF? Again why does it turn itself off all the time?

Thanks!

Robot

I did a uninstall/reinstall of BDIS and those 2 settings were set to ON, when I did the initial database update, I had to reboot my pc.

Then those same switches were set to OFF position and again I cannot toggle the Active Virus Control. Is this a bug or by design

Also the Intrusion Detection System always turns itself OFF after multiple attemtos of turning in on.

Can someone explain why? thanks!

antikythera

@Shinigami - Normal behaviour (autopilot mode) is that AVC and IDS are on by default. IDS in passive mode.

I notice from your screenshots that you may be running this program on a notebook powered by battery? If so, try temporarily turning off automatic laptop mode in Bitdefender and see if that makes any difference. It shouldn't but it might be the cause.

Robot

No, I am on a desktop pc, Win 7 64bit

SEO Land

Have you switch off the Automatic updates on your PC? Hope it helps.

Daf44

Hello alphalobo1,

The behaviour you indicate is a FaD (functions as designed).

Please be informed that it's normal for the Bitdefender on-access scanning to change the settings to custom while performing a scan. This happens because the scan can not start on a file that is already scanned by the on-access scanning.

Please feel free to reply with any other questions or concerns.

Hope you have a beautiful day ahead!

Georgia, I understand your explanation, but will the setting return to Normal (default) at some point or will it stay Custom all the time?