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What Happebed To Safepay?

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I updated FireFox to v 24 and now cannot get SafePay to open in any browser. In addition I cannot find how to open it manually. Where can I find it?


Jerry

Comments

  • columbo
    columbo
    edited October 2013
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    Hi Jerry :)


    To open Safepay manually, double click the icon shown in the below image (you can also create a right click desktop shortcut for obk). As far as why Safepay isn't working, Cristian may have to help you there. It seems to be working on my PC of Win. 7 64bit, BD 2014 IS and FF 24.


    Safepaymanualopen_zpsace1183c.jpg

  • Hi Jerry :)


    To open Safepay manually, double click the icon shown in the below image (you can also create a right click desktop shortcut for obk). As far as why Safepay isn't working, Cristian may have to help you there. It seems to be working on my PC of Win. 7 64bit, BD 2014 IS and FF 24.


    Safepaymanualopen_zpsace1183c.jpg


    Many thanks, Columbo. When I got to it I found that the settings were changed????, and my bank was not listed. I think I got it straightened out. I appreciate the help.


    Regards,


    Jerry

  • columbo
    Options

    You're welcome, Jerry..I was kinda wondering if it could have been something like that, a update that changed things :unsure:


    Glad to hear it's resolved.


    Cheers :)


    Scott