Safebox And File Encryption Issues
Safebox issue
1. Safebox Setting error message is: "You are not logged in. Please log in to My BitDefender to use Safebox." This is incorrect. In Account Settings,
I am logged in with my user id and with my Master Password. When I go to account settings and Safebox setting, the messages displayed there are:
either (A) "Site is undergoing maintenance," or (
(i) Space Available: 0. You must download the Safebox module or (ii) Upgrade Safebox. and buy
additional space. This is incorrect I have already installed BD 2014 including the Safebox module which should have 2GB of internal storage. So, how
do I fix the problem?
File Encryption issue
1. I created 2 vaults, A and B. Vault A contains picture files. Vault B contains nothing. File Encryption placed a DB icon for Vault A on my W7 Desktop
which I cannot delete because a get an error message that says the file is open in System. When I try to open Vault A from the desktop icon, I get a
message which says the file is in use by another program. When I try to open Vault A in the other program, i. e. File Encryption program, I cannot do
so. Is this program the BD File Encryption? I want to start over with this program, but I don't know how to delete Vault A and/or Vault B. If I do so will
I lose the contents of Vault A or are the files in Vault A just copies? I really, really do want to remove the BD Vault A icon from my W7 desktop! Also,
the File Encryption setting says there are no vaults installed.and prompts me to add one. So, how do I fix the problem.
