Hi All - this is my first post in the forum, hope i will get an answer for my problem.
I have been using bitdefender (BD) antivirus for a year and found it very efficient. i decided yesterday to upgrade to the the Total Security and purchased a key from BD website. i received the key through email with installation procedure. it asked me to unistall the BD antivirus plus version that i have.
I followed the instructions and successfully uninstalled the previous version and started the installation of the Total Security.
the installation could not be completed and says: ' cannot uninstall Norton automatically" !
I tried:
- uninstall the Norton through removal tool
- install the BD total security offline by downloading the full link.
But did not work!!!
Anybody knows how can i overcome this?
Hope to find an answer
Thanks
skhleifat
