Virus

I have these irritating viruses on my pc that I cannot get rid of :wacko: , one is a Trojan.Agent.AACH and the other Win32.Worm.Ahkheap.A. I have tried that whole "right-click on my computer, go to properties, click on disable system retore, click on ok ect. but it hasn't work. I there anyone that has advice for me please, I'm not too great with pc's but any info will be appreciated. Thanx

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unknown

If the files are not in System Restore, disabling it won't delete the malware. Please post a BitDefender scan log to see were the trojans are located.

petalb@telkomsa.net

hi lirima,

Trojan.Agent.AACH is located in:

C:\heap41a\offspring\MicrosoftPowerPoint.exe=>(RAR Sfx o)=>MicrosoftPowerPoint\Install.txt

Win32.Worm.Ahkheap.A is located in:

C:\heap41a\offspring\MicrosoftPowerPoint.exe=>(RAR Sfx o)=>MicrosoftPowerPoint\pathlist.txt

And seeing that I am not to great with pc's, I have absolutely no idea where these are, please be so kind as to help me, if you can. Thanks so much.

alexcrist

Hello marz86,

That folder is not a legitimate folder. Most probably, it was created by the virus, to hide itself.

I recommend that you delete the hole c:\heap41a\ folder. If you cannot see it in Explorer, read this: How to find hidden malware.

Cris.