Bsod Caused By Ac3.sys

Windows 8.1 x64 (All updates)


Intel i7-4770k


32GB RAM


OS on SSD


Hyper-V also installed


Minidump available.


1GB Memory dump available


Looking through the dump, it happened when I was closing a chrome tab:


STACK_TEXT:


ffffd000`21bda558 fffff802`0bdf2b0f : 00000000`00000050 ffffb000`22ef0e1e 00000000`00000001 ffffd000`21bda740 : nt!KeBugCheckEx


ffffd000`21bda560 fffff802`0bcb95ad : 00000000`00000001 ffffe000`04a6b880 ffffd000`21bda740 00000000`00f8000e : nt! ?? ::FNODOBFM::`string'+0x1797f


ffffd000`21bda600 fffff802`0bdd4f2f : 00000000`00000001 00000000`00000120 00000000`00000400 ffffd000`21bda740 : nt!MmAccessFault+0x7ed


ffffd000`21bda740 fffff800`0066cfa5 : ffffd000`21bdaa00 00000000`0000000f ffffd000`21bda900 00000000`00000000 : nt!KiPageFault+0x12f


ffffd000`21bda8d0 fffff800`006490cf : ffffd000`23a2d4a8 ffffd000`23a2d4b8 ffffd000`23a2021e fffff800`0067ca50 : avc3!UcAddUrlEntry+0x2c435


ffffd000`21bdaae0 fffff800`0062b01e : ffffd000`23a2d3a0 fffff800`0065cc26 ffffe000`0128f220 fffff800`0066e1f6 : avc3!UcAddUrlEntry+0x855f


ffffd000`21bdab20 fffff800`0066e785 : ffffd000`23a2d3a0 00000000`00000000 ffffe000`04e0fb20 fffff802`00000000 : avc3!SetAvckfStopRoutine+0x1e92e


ffffd000`21bdab70 fffff802`0bd0a2e4 : ffffe000`0128f220 ffffe000`04e0fb20 ffffe000`04a6b880 ffffe000`04a6b880 : avc3!UcAddUrlEntry+0x2dc15


ffffd000`21bdac00 fffff802`0bdd12c6 : ffffd000`211ca180 ffffe000`04a6b880 ffffd000`211d6340 00000000`00000000 : nt!PspSystemThreadStartup+0x58


ffffd000`21bdac60 00000000`00000000 : ffffd000`21bdb000 ffffd000`21bd5000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16


1: kd> lmv m avc3


start end module name


fffff800`00600000 fffff800`006b3000 avc3 (export symbols) avc3.sys


Loaded symbol image file: avc3.sys


Image path: \SystemRoot\system32\DRIVERS\avc3.sys


Image name: avc3.sys


Timestamp: Thu Apr 11 09:31:58 2013 (516674FE)


CheckSum: 000AF8D1


ImageSize: 000B3000


Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4


I did notice this thread from February 15th saying it'll be fixed in the next update :) - http://www.wilderssecurity.com/showthread....408&page=45

Comments

  • Windows 8.1 x64 (All updates)


    Intel i7-4770k


    32GB RAM


    OS on SSD


    Hyper-V also installed


    Minidump available.


    1GB Memory dump available


    Looking through the dump, it happened when I was closing a chrome tab:


    STACK_TEXT:


    ffffd000`21bda558 fffff802`0bdf2b0f : 00000000`00000050 ffffb000`22ef0e1e 00000000`00000001 ffffd000`21bda740 : nt!KeBugCheckEx


    ffffd000`21bda560 fffff802`0bcb95ad : 00000000`00000001 ffffe000`04a6b880 ffffd000`21bda740 00000000`00f8000e : nt! ?? ::FNODOBFM::`string'+0x1797f


    ffffd000`21bda600 fffff802`0bdd4f2f : 00000000`00000001 00000000`00000120 00000000`00000400 ffffd000`21bda740 : nt!MmAccessFault+0x7ed


    ffffd000`21bda740 fffff800`0066cfa5 : ffffd000`21bdaa00 00000000`0000000f ffffd000`21bda900 00000000`00000000 : nt!KiPageFault+0x12f


    ffffd000`21bda8d0 fffff800`006490cf : ffffd000`23a2d4a8 ffffd000`23a2d4b8 ffffd000`23a2021e fffff800`0067ca50 : avc3!UcAddUrlEntry+0x2c435


    ffffd000`21bdaae0 fffff800`0062b01e : ffffd000`23a2d3a0 fffff800`0065cc26 ffffe000`0128f220 fffff800`0066e1f6 : avc3!UcAddUrlEntry+0x855f


    ffffd000`21bdab20 fffff800`0066e785 : ffffd000`23a2d3a0 00000000`00000000 ffffe000`04e0fb20 fffff802`00000000 : avc3!SetAvckfStopRoutine+0x1e92e


    ffffd000`21bdab70 fffff802`0bd0a2e4 : ffffe000`0128f220 ffffe000`04e0fb20 ffffe000`04a6b880 ffffe000`04a6b880 : avc3!UcAddUrlEntry+0x2dc15


    ffffd000`21bdac00 fffff802`0bdd12c6 : ffffd000`211ca180 ffffe000`04a6b880 ffffd000`211d6340 00000000`00000000 : nt!PspSystemThreadStartup+0x58


    ffffd000`21bdac60 00000000`00000000 : ffffd000`21bdb000 ffffd000`21bd5000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16


    1: kd> lmv m avc3


    start end module name


    fffff800`00600000 fffff800`006b3000 avc3 (export symbols) avc3.sys


    Loaded symbol image file: avc3.sys


    Image path: \SystemRoot\system32\DRIVERS\avc3.sys


    Image name: avc3.sys


    Timestamp: Thu Apr 11 09:31:58 2013 (516674FE)


    CheckSum: 000AF8D1


    ImageSize: 000B3000


    Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4


    I did notice this thread from February 15th saying it'll be fixed in the next update :) - http://www.wilderssecurity.com/showthread....408&page=45


    OS - W7-SP1 x64


    BD AV Free 1.0.21.1099


    Two instances of avc3.sys


    1. C:\Program Files\Bitdefender\Antivirus Free Edition\


    2. C:\Windows\Sys32\Drivers\


    File Creation Date: 5-14-13 12:42:34 PM


    File Version: 3.10.7522.4359


    Digital Signature: Bitdefender SRL


    Signing Time (Time Stamp): 4-17-13 3:59:55 PM


    Size: 718,840


    Size: on Disk 720,896


    Time stamps appear to be different. You might want to try an uninstall/repair using Windows Applications Uninstall feature