Is It Virus?

amalina

hi there. i hope you could help me regarding this. as seen in the picture. ive scan my system and there is virus. and after i deleted the virus, again it happened same thing. why?

tq

Georgia

Hello ama,

Welcome to the Bitdefender forums.

If you are still dealing with this issue, please post your Bitdefender system scan log and a bdsys log. You have here full instructions in terms of how to obtain the logs.

http://www.bitdefender.com/support/How-to-...n-log-1182.html

http://www.bitdefender.com/support/the-sys...fected-490.html

Thank you.

PNutts3

Hello! Have you already checked this setting to make sure that's not what's hiding them?

Unfortunately Bitdefender reports things that aren't viruses as viruses so you may be OK.

Georgia

ama, please post back with your current results. I was suspecting wrong Windows settings too, but it would be better to take a look at the scan logs first, to avoid a possible malware spread.

Thank you.

Georgia

This is a 4-month old topic.

Because we didn't receive any feedback from the original poster, we are closing it.

@ ama

Should you have further questions feel free to contact the Bitdefender Technical Support office by calling, using the live chat feature on the website, or by email. Here are our direct contact details, we are available 24/7:

http://www.bitdefender.com/en/Main/contactEmail