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Firewall Blocking Access To Internet

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I know this is a topic dealt with many times but I am not finding a clear solution on how to fix it.


I install the Total Security software and if the Firewall is on I can not access the internet at all on either IE or Google Chrome. I do not understand how to set it up to allow these programs to have access. I tried setting it up and it is on the allowed list but the Firewall still blocks access.


Any help or guidance will be greatly appreciated.


Thanks


Bob

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