The Antivirus Solution Installed On Your System Is Cleaning Your Computer...

Hello,

I have recently done an upgrade from a clean installation of Windows 8 to Windows 8.1. I installed BitDefender Total Security 2013.

It worked perfectly for a while, but suddenly when I turned it on, I saw a message that antivirus is cleaning my computer - so it doesn't boot at all!

What can I do to make it work again? I don't want to restore it again or do a full refresh.

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Gabiraduan

I have the same problem! Do you find any solution?

Captain Obvious

Hello,

I have recently done an upgrade from a clean installation of Windows 8 to Windows 8.1. I installed BitDefender Total Security 2013.

It worked perfectly for a while, but suddenly when I turned it on, I saw a message that antivirus is cleaning my computer - so it doesn't boot at all!

What can I do to make it work again? I don't want to restore it again or do a full refresh.

I would also open a support ticket with customer support. You can email them from here:

http://www.bitdefender.com/support/consumer.html

They are going to be able to assist you better with this problem than us in the forums.