The Antivirus Solution Installed On Your System Is Cleaning Your Computer...

pkolasa
pkolasa
in General

Hello,


I have recently done an upgrade from a clean installation of Windows 8 to Windows 8.1. I installed BitDefender Total Security 2013.


It worked perfectly for a while, but suddenly when I turned it on, I saw a message that antivirus is cleaning my computer - so it doesn't boot at all!


What can I do to make it work again? I don't want to restore it again or do a full refresh.

Comments

  • Gabiraduan
    Gabiraduan

    I have the same problem! Do you find any solution?

  • Captain Obvious
    Captain Obvious ✭✭✭
    Hello,


    I have recently done an upgrade from a clean installation of Windows 8 to Windows 8.1. I installed BitDefender Total Security 2013.


    It worked perfectly for a while, but suddenly when I turned it on, I saw a message that antivirus is cleaning my computer - so it doesn't boot at all!


    What can I do to make it work again? I don't want to restore it again or do a full refresh.


    I would also open a support ticket with customer support. You can email them from here:


    http://www.bitdefender.com/support/consumer.html


    They are going to be able to assist you better with this problem than us in the forums.

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