Bit Defender Vsserv.exe Stuck Cpu Usage To 25%

Gobbo

Some weeks ago I booted up my PC at 8 AM and found vsserv.exe at 25% of CPU usage...

I thought that the antivirus was performing some scheduled scan and I left my PC on...

When I returned home at 8 PM vsserv.exe was still at 25%.

I rebooted and still at 25%.

I tried to stop EVERY single module using the antivirus GUI but vsserv.exe keep 25%...

So I did an installation repair and the problem was solved.

After a few days, the problem show up again on PC boot.

This time I tried an unistall (first option, didn't remember what it says), problem solved but again show up in a few days.

So I tried a complete uninstall (second option), problem solved but again again and again show up tonight after I boot my PC.

This is unbelievable! I am a new customer of Bitdefender: after a few days of usage there was the CPanel problem, and now this!!

I am very disappointed whit this new antivirus. 2 problems in a few months

Can someone please help me? I hope so.

Thanks

Georgia

Hello,

To help you address this issue in a timely manner we kindly ask you to send us an email by using the contact form below. Make sure to mention this topic.

http://www.bitdefender.com/en/Main/contactEmail

Thank you, have a lovely day!

Gobbo

Hello,

To help you address this issue in a timely manner we kindly ask you to send us an email by using the contact form below. Make sure to mention this topic.

http://www.bitdefender.com/en/Main/contactEmail

Thank you, have a lovely day!

Hello Georgia,

now I am not using my desktop PC, I am not at home because of xmas holiday.

As soon as I get home I will contact Support using that form.

Thanks for your support

Georgia

Thank you Gobbo. We are looking forward to hearing from you.

Happy Holidays!