Dear Bitdefender,
I had been having issues with BTS 2013 where the package would crash and need to be restarted with some regularity. I tried to use the repair function for the second time to remedy the issue thinking that would be simpler than doing a reinstall. Unfortunately, when I did that I immediately encountered a problem where all of my browsers (IE, FF, and Chrome) would crash immediately upon opening. I had seen this problem before but didn't realize the issue was tied to using the repair function on BTS until this second iteration. Unfortunately, the problem this second go-around is worse because upon restarting my XP system is now completely bricked. Restarting in normal mode takes me to a black screen where the system just sits. Safe mode will load up until Mup.sys where it will sit. Currently per numerous on line recommendations, I have disabled/removed as many non essential items as possible (CD/DVD drives, all but minimal RAM, sound card, extra video card) w/no luck. Do you have any suggestions? I searched the forum for Mup.sys and didn't get any hits. My system is:
Dell P4 w/HT. Purchase Date 11/2005. OS: XP
