How To Delete This Trojans?
BD find that my computer is infected with these trojans but not delete this virusses
Can you help me?
Trojan.Retapu D
Trojan downloader Agent ZEx
Trojan downloader Harnig ZC
Comments
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use the utility found at this link http://technet.microsoft.com/en-us/sysinte...s/bb897556.aspx
you can find the instructions there.
of course you need to know which files are infected
if this doesn't work please post a autoruns log0 -
Thank you BDISGEO!
I did not try yet with this tool, I send Log file made yesterday .
Trojab retapu is not present but others are.
BitDefender Log File !!!!!
Product : BitDefender Internet Security 2008
Version : BitDefender UIScanner v.11
Log date : 21:53:22 08/04/2008
Log path : C:\Documents and Settings\All Users\Application Data\Bitdefender\Desktop\Profiles\Logs\deep_scan\1207684402_1_02.xml
Scan Paths:
Path0000: C:\
Path0001: E:\
Scan Options:
Scan for viruses : Yes
Scan for adware : Yes
Scan for spyware : Yes
Scan for applications : Yes
Scan for dialers : Yes
Scan for rootkits : Yes
Target selection options:
Scan registry keys : Yes
Scan cookies : Yes
Scan boot sectors : Yes
Scan memory processes : Yes
Scan archives : Yes
Scan runtime packers : Yes
Scan emails : Yes
Scan all files : Yes
Heuristic Scan : Yes
Scanned extensions :
Excluded extensions :
Target Processing
Default action for infected objects : Disinfect
Default action for suspicious objects : None
Default action for hidden objects : None
Scan engines summary
Number of virus signatures : 1130379
Archive plugins : 41
Email plugins : 6
Scan plugins : 12
Archive plugins : 41
System plugins : 4
Unpack plugins : 7
Overall scan summary
Scanned items : 88936
Infected items : 4
Suspicious items : 0
Resolved items : 0
Individual viruses found : 2
Scanned directories : 3554
Scanned boot sectors : 3
Scanned archives : 860
Input-output errors : 29
Scan time : 00:00:18:25
Files per second : 80
Scanned processes summary
Scanned : 50
Infected : 0
Scanned registry keys summary
Scanned : 306
Infected : 0
Scanned cookies summary
Scanned : 0
Infected : 0
Remaining issues:
Object Name Threat Name Final Status
C:\System Volume Information\_restore{E479253E-B6A6-4560-BDB7-7D9D79997AA0}\RP44\A0009187.exe Trojan.Downloader.Agent.ZEX Disinfect FailedC:\System Volume Information\_restore{E479253E-B6A6-4560-BDB7-7D9D79997AA0}\RP47\A0009262.exe Trojan.Downloader.Agent.ZEX Disinfect Failed
C:\WINDOWS\mrofinu1535.exe.tmp Trojan.Downloader.Agent.ZEX Disinfect FailedC:\Documents and Settings\Drago i Marjana\My Documents\marijana\stik\Games_Games_1[1].1.rar=]Games_Games_1.1\PopCap Games Universal Crack\PCDPRemover.exe Trojan.Small.UD Delete Failed (file was in an archive)
Resolved issues:
Object Name Threat Name Final Status
Objects that were not scanned:
Object Name Reason Final Status
In Log fale stay:
Target Processing
Default action for infected objects : Disinfect
Default action for suspicious objects : None
Default action for hidden objects : None
Where can I change this settings, Default action for others objects - Disinfect?
Is it I safe to remove manually these files with viruses?0 -
Deactivate System restore to remove this:
C:\System Volume Information\_restore{E479253E-B6A6-4560-BDB7-7D9D79997AA0}\RP44\A0009187.exe Trojan.Downloader.Agent.ZEX
C:\System Volume Information\_restore{E479253E-B6A6-4560-BDB7-7D9D79997AA0}\RP47\A0009262.exe Trojan.Downloader.Agent.ZEX
You can remove manually the rest. However you may have to enter Start/Run/msconfig/Startup and deactivate the startup of the virus if it's a memory resident virus.
I think that this file "C:\WINDOWS\mrofinu1535.exe.tmp Trojan.Downloader.Agent.ZEX" is active in memory when windows starts. In this case you will have to deactivate it by using msconfig.
Also if you want to erase those file manualy you better do it from windows Safe Mode (F8 right before windows starts loading to enter Safe Mode).0