Can't Register With My License Key

sajjad1373
sajjad1373
edited February 2014 in Installation

hi


i have been using bitdefender for like 10 month so i upgraded my laptop to windows 8.1 now when i install antivirus plus 2014(farsi & english editions tried both) and try to register my license key i get this error that says:


The License Key Is Restricted In Your Region And Can't Be Used To Register The Product You Have Installed. Contact Support To Get Help With This Issue.


while i haven't changed my location and i still live in iran and my ip is from iran.


NOTE:It worked perfectly in the past And I Have 45 days left in my subscription.


I Also submitted a ticket.


thanks.

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Comments

  • sajjad1373
    sajjad1373

    no i bought it from iran


    thanks for reply

  • Georgia
    Georgia ✭✭✭

    @ sajjad1373


    Please post your ticket ID so I can find your case in the system.


    Thank you.

  • sajjad1373
    sajjad1373

    Support Team responded to my ticket and resolved the issue.


    Many Thanks.

  • Georgia
    Georgia ✭✭✭

    Excellent, glad to hear it.


    Since the issue is now resolved, I declare this topic closed.


    Hope you have a lovely day ahead!

This discussion has been closed.

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