Bitdefender Antivirus Free Edition Free Version Settings
Hello,
My current laptop is running windows 8 along with Bitdefender Antivirus Free Edition Free version. Unfortunately spotify isn't working, I have re-installed it, and tried to open it but it wont open. When I checked the Event Viewer it said:
Faulting application name: spotify.exe, version: 0.9.7.16, time stamp: 0x52aadcbb
Faulting module name: USER32.dll, version: 6.2.9200.16384, time stamp: 0x50108926
Exception code: 0xc0000005
Fault offset: 0x000653b4
Faulting process id: 0xc6c
Faulting application start time: 0x01cf372ce6a4acc5
Faulting application path: C:\Users\Amy Williams\AppData\Roaming\Spotify\spotify.exe
Faulting module path: C:\Windows\SYSTEM32\USER32.dll
Report Id: 2464e1f2-a320-11e3-be6b-28d244161176
Faulting package full name:
Faulting package-relative application ID:
This question was posted on the Spotify forum, and they said the problem was that Bitdefender blocked Spotify calling it virus. The solution was to go to settings and allow spotify through. However, the free-version has literally no settings. Is there anyway around this? Or should I uninstall bit-defender. Any advice would be greatly appreciated, thanks!
Comments
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Spotify was a problem with Bitdefender but it was made a general exception last Decenber, so there is some other problem that is causing it not to load.
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