How Does On-access Scan Work?

I installed BD IS promotional yesterday. i donloaden and unpacked about 100 pcs new malware.


I wonder why didn't BD reat to this? It seems to happily leave the infected files in my computer. A manual scan deletes about 97& of them. As I don¨t have virtualisez my system I do not dare to launch them to seee if BD reacts. Dashboard shows everything is fine.

Comments

  • Georgia
    Georgia ✭✭✭

    Hello and welcome to the Bitdefender forum!


    To further investigate this case, please post here a support tool log by following these steps:


    http://forum.bitdefender.com/index.php?showtopic=29927


    You may not be able to upload the files here as they are too big so you can put them on www.sendspace.com and post the download links.


    If you were already asked to generate the log file, disregard the above message and just post the ticket ID.


    Have a nice day!


  • Log can be found in http://www.sendspace.com/file/p3dbzs


    Hello and welcome to the Bitdefender forum!


    To further investigate this case, please post here a support tool log by following these steps:


    http://forum.bitdefender.com/index.php?showtopic=29927


    You may not be able to upload the files here as they are too big so you can put them on www.sendspace.com and post the download links.


    If you were already asked to generate the log file, disregard the above message and just post the ticket ID.


    Have a nice day!

  • I had to change account as my email was showing as display name.


    I made a repair installation and after it everything seems to work 100%. Now can the real testing commence!

  • Would such installation errors get detected by testing with the EICAR file?


    I wonder how many of us are happy and oblivious that their systems may not be protected.

  • You must first disable the web-protection, at least in my case it blocked downloads but not disk operations like copying. A tricky thing. Good that I tested with live malware in password protected zips.