Autoscan Is Disabled, But Bitdefender Still Accesses Harddrive

dwathle

I notice that something--presumedly BitDefender--was accessing my HardDisk about once each second. I turned "Auto Scan" to "Off" just to make sure. The accesses continued. So I turned "Virus Shield" off as well. No change. Next I disabled Online Armor (which kills its processes). Still no change. I had no other applications running (and I always have Indexing Service disabled). So I turned on Task Manager and watched. TaskMgr showed that gziface.exe was still performing I/O reads. BD should have been COMPLETELY disabled; and it certainly shouldn't have been scanning anything. I disabled BitDefender's service and reset the computer. And THAT did work. I don't care so much that BitDefender is accessing my HD's every second when it's doing a background scan. But it should leave them alone when "Auto Scan" is turned off. Running on WinXp Sp3.

Am I missing something here?

AdrianHa

I notice that something--presumedly BitDefender--was accessing my HardDisk about once each second. I turned "Auto Scan" to "Off" just to make sure. The accesses continued. So I turned "Virus Shield" off as well. No change. Next I disabled Online Armor (which kills its processes). Still no change. I had no other applications running (and I always have Indexing Service disabled). So I turned on Task Manager and watched. TaskMgr showed that gziface.exe was still performing I/O reads. BD should have been COMPLETELY disabled; and it certainly shouldn't have been scanning anything. I disabled BitDefender's service and reset the computer. And THAT did work. I don't care so much that BitDefender is accessing my HD's every second when it's doing a background scan. But it should leave them alone when "Auto Scan" is turned off. Running on WinXp Sp3.

Am I missing something here?

gziface is a protected process, without that start up file you would have no Bitdefender running on your system.

dwathle

I have re-verified the problem. It is probably a programmer error. BitDefender should not be constantly hammering users' harddrives unless it is performing a scan; and it shouldn't be performing a scan if Auto Scan is disabled. This is not only irritating, it also places a lot of unnecessary stress on the harddrive(s). Further research shows that the HDD's activity is not reflected in the [Task Manager.Processes] I/O Read/Write counts. Csrss.exe counts are continually increasing, but gziface.exe's and gzserv.exe's counts (the counts for BitDefender's processes) usually remain unchanged. BD seems to be performing huge numbers of direct disk accesses--with no legitimate purpose that I can conceive of.

Please respond ONLY if you have actual knowledge pertinant to the topic.