Update Failure.

MICKCORBETT

My 2014 Total Security has stopped downloading the virus defs flagging up an error fault 1007.

my PC win 7 is flagging up that the anti spyware and antivirus is out of date. not a happy PC.

This never happened with previous versions.

I have sent two reports to bit defender with NO reply,

Is their a general problem, have uninstalled and re installed same problem,

I have grave doubts as to the security of my PC.

Any advice would be appreciated.

MICKCORBETT

My 2014 Total Security has stopped downloading the virus defs flagging up an error fault 1007.

my PC win 7 is flagging up that the anti spyware and antivirus is out of date. not a happy PC.

This never happened with previous versions.

I have sent two reports to bit defender with NO reply,

Is their a general problem, have uninstalled and re installed same problem,

I have grave doubts as to the security of my PC.

Any advice would be appreciated.

Have sorted the problem, with NO help from Bitdefender three times i sent them data not even an acknowledgment. Just in case this may help others.

I did a disk check on my C drive and this came up on screen it was very fast but the gist of it was.(Recovering orphan file Emalware.477), since then No problems bitdefender works a treat.

Besides the fact that the new bitdefender seems to take a long time to download, and slows down my PC, the previous version never did.

Georgia

Thank you for sharing your resolution which may help others facing the same issue to solve it.

I declare this topic closed.