I am trying to stop Bitdefender nag emails.
I renewed my subscription on 29-April-2014 ... and activated all PCs before the end of April.
Today I received the third email to renew my subscription ... 10 days later!
-----
On 29-April-2014 I renewed my subscription with our local agent "BDAustraila.com"
On the same day I received an email with my activation code for 3 PCs.
I have entered the activation code on two PCs (without rejection), before the end of April.
Today the BIS-2013 window shows 366 days remaining.
Today I received an email threatening me with "FINAL NOTICE" if I don't renew my subscription.
I phoned BDAustralia and they told me to send an email to "customerservice@bitdefnder.com".
So I Forwarded the FINAL NOTICE email to "customerservice@bitdefnder.com" with a covering note
I have already renewed my subscription with bdaustralia.com about a week
ago.
I have also activated all active PCs (only 2 of 3 PCs are active)
That email was returned to me as spam, telling to go to web support ... FAQs > did I find an answer > No > FAQs ... again
When I log onto Bitdefender > My account ... 365 days remaining on my subscription ???
I cannot find an email address for Bitdefender.
FAQs > did I find an answer > click > FAQs AGAIN.
Very frustrating.
Thank you
-------
This message was assembled over two days while I attempted to find ...
1. a BD email address that works
2. a sub-forum that looks like it is active, responses are woefully slow.
