Hi, I have contacted Bitdefender 3 times over the last 3 weeks via the Bitdefender Widget - Support on my desktop but I have not received one reply. What is the point in having that service there if no one replies to it?
I forgot the password to the General Settings (not the online Bitdefender Account) and since I did not receive a reply I decided to re-install BItdefender. I chose this method when Bitdefender asked me if I would like to uninstall or re-install. This did not work as after the re-installation the password remained.
Then I decided I would completely remove Bitdefender and re-install it afterwards. However that did not work either as when I installed it it recognised that I had a valid license and also the password remained.
So no I'm wondering why does the service to completely uninstall it exist if that isn't what happens? People pay money for your product and you treat them like fools.
Since I have time remaining on the license I paid for I wish to use it up before changing to a more respectful company.
Please provide the correct solution on how to reset my password.
Regards,
Sponnie