Hi, I am using your Bitdefender Total Security solution that doesn't say "New" anywhere so I am not sure about that. I am a bit surprised that after getting an email telling me that I had a package that couldn't be delivered until I printed out something and since I have been having a lot of issues with just that I fell for it and opened the email and clicked on the print invoice or whatever it said and after that a flash player update began asking for permission to be installed. That was when I first got the idea that I must have messed up opening the USPS email and believing it was for real becasue in the update box where I would choose yes or no (I chose no) the developer or whatever said unknown. That so called updater popped up around 5 times or so and each time I clicked on no but then i ran a full scan with Bitdefender and although it keeps telling me that the infected files have been cleaned, the problem or virus still exists and the pop ups keep coming. Each pop up by the way has different letters and numbers attached to it too. I am rather surprised that no one else has reported it here or at least I couldn't find it doing a search but it's al over the internet and none of the virus programs out there are picking up on it. Thanks for any advice you can give me or tool to use or? I am also not exactly sure where it is in my system either.