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[solved by email] Urgent-critical Errors Upon (un)installation; My Network Is Still Limited - Bsod
Hello.
I urgently need help. I need my PC back for work, please help!
Info:
I installed the latest bitdefenter total security trial version yesterday on my laptop running Windows 7. I'm on a wifi network.
My woes:
-After installing i had to turn off the firewall Stealth Mode to have internet access;
- I decided to remove the product and the Uninstall setup gave me a BSOD and rebooted;
-After i got back i ran uninstallation from control panel AGAIN and i got stucked at 50% and my Internet Connection was limited (no internet, only acces to local router 192.168.1.1).
-I rebooted in safe mode and ran BD uninstall tool for my trial product;
-did a normal reboot and my connection was still limited;
-Checked my wifi connection status and verified that there is no BD driver listing, only the usual ones; However, I am prone to believe that BD left something behind;
Anyone? I desperately need my pc back for work!
Comments
-
Okay, I got tech support from Bitdefenter. Mr. Laurentiu Ilie promptly solved my problem, to whom I'm grateful.
If anyone else stumble onto this problem:
ipconfig /flushdns
ipconfig /release
ipconfig /renew
netsh winsock reset catalog
netsh int ip reset
(in my case I had to disable dns client).
I'm pretty upset about this piece of software. I ran into so many bugs using this Bitdefender I would think twice before trying again.
If my opinion has value, if anything:
bitdefender has to iron out these bugs at the sake of losing customers;
increase customization options for virus scans and firewall;
improve its firewall functions. Nothing extraordinary, something to likes of Kaspersky, eset, etc.
I saw much potential and I would love to use bitdefender again if the above happens.0
