[solved by email] Urgent-critical Errors Upon (un)installation; My Network Is Still Limited - Bsod

damatta

Hello.

I urgently need help. I need my PC back for work, please help!

Info:

I installed the latest bitdefenter total security trial version yesterday on my laptop running Windows 7. I'm on a wifi network.

My woes:

-After installing i had to turn off the firewall Stealth Mode to have internet access;

- I decided to remove the product and the Uninstall setup gave me a BSOD and rebooted;

-After i got back i ran uninstallation from control panel AGAIN and i got stucked at 50% and my Internet Connection was limited (no internet, only acces to local router 192.168.1.1).

-I rebooted in safe mode and ran BD uninstall tool for my trial product;

-did a normal reboot and my connection was still limited;

-Checked my wifi connection status and verified that there is no BD driver listing, only the usual ones; However, I am prone to believe that BD left something behind;

Anyone? I desperately need my pc back for work!

damatta

Okay, I got tech support from Bitdefenter. Mr. Laurentiu Ilie promptly solved my problem, to whom I'm grateful.

If anyone else stumble onto this problem:

ipconfig /flushdns

ipconfig /release

ipconfig /renew

netsh winsock reset catalog

netsh int ip reset

(in my case I had to disable dns client).

I'm pretty upset about this piece of software. I ran into so many bugs using this Bitdefender I would think twice before trying again.

If my opinion has value, if anything:

bitdefender has to iron out these bugs at the sake of losing customers;

increase customization options for virus scans and firewall;

improve its firewall functions. Nothing extraordinary, something to likes of Kaspersky, eset, etc.

I saw much potential and I would love to use bitdefender again if the above happens.