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[solved by email] Urgent-critical Errors Upon (un)installation; My Network Is Still Limited - Bsod

Hello.


I urgently need help. I need my PC back for work, please help!


Info:


I installed the latest bitdefenter total security trial version yesterday on my laptop running Windows 7. I'm on a wifi network.


My woes:


-After installing i had to turn off the firewall Stealth Mode to have internet access;


- I decided to remove the product and the Uninstall setup gave me a BSOD and rebooted;


-After i got back i ran uninstallation from control panel AGAIN and i got stucked at 50% and my Internet Connection was limited (no internet, only acces to local router 192.168.1.1).


-I rebooted in safe mode and ran BD uninstall tool for my trial product;


-did a normal reboot and my connection was still limited;


-Checked my wifi connection status and verified that there is no BD driver listing, only the usual ones; However, I am prone to believe that BD left something behind;


Anyone? I desperately need my pc back for work!

Comments

  • Okay, I got tech support from Bitdefenter. Mr. Laurentiu Ilie promptly solved my problem, to whom I'm grateful.


    If anyone else stumble onto this problem:


    ipconfig /flushdns


    ipconfig /release


    ipconfig /renew


    netsh winsock reset catalog


    netsh int ip reset


    (in my case I had to disable dns client).


    I'm pretty upset about this piece of software. I ran into so many bugs using this Bitdefender I would think twice before trying again.


    If my opinion has value, if anything:


    bitdefender has to iron out these bugs at the sake of losing customers;


    increase customization options for virus scans and firewall;


    improve its firewall functions. Nothing extraordinary, something to likes of Kaspersky, eset, etc.


    I saw much potential and I would love to use bitdefender again if the above happens.

This discussion has been closed.