Chargeback Request Status

Bloobik

Hi, where can I find out at what stage is my refund? So far I know that the license key is canceled. For how much time I get my money back ?

Rohugh

Hello Bloobik,

Please send in an e-mail contact to Bitdefender to inquire about this, they will get back to you.

Email: http://www.bitdefender.com/support/contact-us.html

Ro.

Bloobik

Hello Bloobik,

Please send in an e-mail contact to Bitdefender to inquire about this, they will get back to you.

Email: http://www.bitdefender.com/support/contact-us.html

Ro.

I can't use this site because my license key is cancelled so when I try ask from this site I get message that my key is invalid

darge

What do you mean by cancelled? Do you mean that you initiated this? By the way, here you for your remaining time.

Bitdefender offers a 30-day money back guarantee!

If you are not completely satisfied with your purchase, you have 30 days from the date of purchase (not install) to request a refund by using this Contact form.

If more than 30 days from the date of purchase have passed, we encourage you to contact the Bitdefender Support Team to resolve any issues you may be encountering. We are available 24/7 to give you assistance.

PLEASE NOTE: Any purchases not made directly through the Bitdefender website are not eligible for refund. Refunds for these purchases will be in accordance to the individual sellers’ refund policy, and we advise you to contact the reseller directly to begin the refund process.

Try this link too.

http://www.bitdefender.com/support/contact-us.html#refund

tomislavrob

My problem is the same ...

Regarding mail and Tickets 2015030121450001 ,2015031114030002 and 2015031114000002 still have no information about chargeback request . Currently I do not have the refound nor the license for the program ...

OMG !