Bdts Keeps Tuning Off And Can't Be Turned Back On
Hi, recently i upgraded to bdts 2015, i kept getting massive issues with it turning itsself off, i have since downgraded to 2014 and after 2 weeks of it running fine, the settings on that are also now also turning themselves off, it keeps telling my to fix problems and when i click fix it just says failed, basically if i try and switch from auto pilot to manual it just auto turns back to auto pilot, my active virus control is off, my on access is set to custom which i havn't set, my IDS is turned off, and all of them i cannoy turn back on unless i do a repair.
The thing is i keep running trend house call scans and also malwarebytes scans and both keep telling my i have no problems.
This is really starting to bug me, i dont know if i have a serious problem / virus on my laptop and its making other virus apps not able to detect it and disabling bitdefender, or if i have no virus and its just a bug i keep getting with my bitdefender total security (currently 2014).
I practically have about 3/4 of my license still to run and feel a little lost with it.
The only other issue im currently having is my windows update is currently telling me it needs to update its self before i can get more updates, and this keeps failing to update its self, giving an error code 800F0900 all the time, although i dont know if that is linked or not.
Thanks
James
Comments
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This looks like an isolated issue and may need an analysis for fixing this. How about generating a log then sending it to support. I think that's the best option for you.
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To fix the windows update issue I would give this System Readiness Tool a go from Microsoft:
http://support.microsoft.com/kb/947821
As for your broken Bitdefender you mostt likely have leftovers from 2015 affecting 2014 installation. It may be prudent to run the Bitdefender Uninstall Tool in Windows Safe Mode to clean up everything and then reinstall 2014 again after that.
http://www.bitdefender.com/files/Knowledge...installTool.exe0
