Virus Shield Not Switching On

johanspies

Bitdefender shows my system is not protected. The virus shield do not want to switch on

dch48

Bitdefender shows my system is not protected. The virus shield do not want to switch on

Make sure some other AV product such as MSE or Defender in Win 8 is not active. If there are no other products installed or active, then I would uninstall Bitdefender and then reinstall it.

graciliano

Bitdefender shows my system is not protected. The virus shield do not want to switch on

There may be more than one reason for this. Usually Bitdefender Antivirus Free Edition would give a message when there is a problem. Some I can recall quickly are:

• You need to register your Bitdefender® installation to continue using this product after the expiration period.
• There could be a Service Unresponsive problem I read about in a previous post.

As a general rule: If the program seems to behave abnormally, try repairing it first. I cannot think of anything else at this moment but hopefully this information will help you.

Good luck!

--graciliano