Bitdefender And Asus Ai Suite Iii Incompatibility

radeon79
edited September 2014 in Install & register

Hi, i have BSOD or freeze in my pc after installation of bitdefender 2015. i have already see this topic: http://www.bitdefender.com/support/bitdefe...tware-1209.html, the installation is working fine but the quick scan is not work (BSOD or freeze of my pc). i have already escluded the path of Asus from scan without result.......


I have windows 8.1 64 bit. Please resolve this issue, is very urgent....

Comments

  • Hello,


    Please uninstall ASUS AI Suite from the computer to address the issue.


    There is no workaround for that. Thank you for your understanding.

  • Hi, AI suite is very important for me.


    This issue is present with this antivirus solution only!!!!


    please fix!!!!!


    Hello,


    Please uninstall ASUS AI Suite from the computer to address the issue.


    There is no workaround for that. Thank you for your understanding.


    sadas

  • Hi, i have solved the problem, now the quick scan is work..


    I have installed this update for Asus AI SUITE from website of Asus labelled DIP4 V1.01.83.


    This update is work for the motherboard Z87 deluxe and PRO...


    Thanks to user delta7 for the support.....

  • Hi, i have solved the problem, now the quick scan is work..


    I have installed this update for Asus AI SUITE from website of Asus labelled DIP4 V1.01.83.


    This update is work for the motherboard Z87 deluxe and PRO...


    Thanks to user delta7 for the support.....


    Hello, Can you tell me more about this fix?


    I'm assuming you have successfully updated your Z87 MB with New software that removes the conflict problem with BD?


    If you have Could you post the web link for me?


    I am using a Z87K and have had to disable AI Suite in order for BDIS to work.


    Thanks

  • Hi, AI suite is very important for me.


    This issue is present with this antivirus solution only!!!!


    please fix!!!!!


    sadas


    When I had my desktop with ASUS motherboard, I refused to use Bitdefender products because of their nonchalant attitude about removing the AI Suite. AI Suite controls the entire motherboard, essentially. I just used Norton which has equivalent protection and uses slightly less resources. They do need to address the incompatibility with AI Suite. No other security solution has this conflict.

  • Trial downloaded, never installed. Your loss Bitdefender. Asus writes some crappy software, but this policy is inexcusable.

This discussion has been closed.