Bitdefender Doesn't Install, Help Desk Doesn't Help!

My last contact with the help desk was on the 8th September and despite several subsequent emails to them I have heard nothing further. So here I have a BitDefender product which they don't seem to care that I can't instal. BitDef Help Desk - ticket 2014090321200001.

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rarester

My last contact with the help desk was on the 8th September and despite several subsequent emails to them I have heard nothing further. So here I have a BitDefender product which they don't seem to care that I can't instal. BitDef Help Desk - ticket 2014090321200001.

I've just fired a ticket at them as I just purchased 2015, and was running 2013 perfectly until now. I hope they're not that rubbish with my call too. If so I'll just walk.

Georgia

@ MaltScotch : Is everything alright now? Did you manage to install Bitdefender on your computer?

@ rarester : Please tell us about your experience with Bitdefender support team. Did you receive assistance in a timely manner?