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I Intalled Bd Is 2015, But It Did't Work Well

johnsoncs
edited December 2014 in Install & register

Please see the attachment below.


Win7 64it


Can anyone help me????

post-186187-1417864956_thumb.png

post-186187-1417864965_thumb.png

post-186187-1417864975_thumb.png

Comments

  • Rohugh
    Rohugh ✭✭
    edited December 2014

    Hiya Johnsoncs,


    That certainly is not correct. Are you using any other security solutions (anti-malware, anti-adware, anti-spyware)? If so uninstall them.


    Try a repair, Control Panel>Programs and Features>Bitdefender 2015 - double click it and choose Repair. Allow it to complete and then reboot your computer.


    If it is still the same you will have to do a full un-install/re-install - http://www.bitdefender.com/site/Downloads/...sumer_paid.html


    Please post back if you still have problems.


    Ro.

  • I have done a full reintall, and repired it. When I reboot my computer It still be there.

  • Hiya Johnsoncs,


    That certainly is not correct. Are you using any other security solutions (anti-malware, anti-adware, anti-spyware)? If so uninstall them.


    Try a repair, Control Panel>Programs and Features>Bitdefender 2015 - double click it and choose Repair. Allow it to complete and then reboot your computer.


    If it is still the same you will have to do a full un-install/re-install - http://www.bitdefender.com/site/Downloads/...sumer_paid.html


    Please post back if you still have problems.


    Ro.


    If another AV product was previously installed on the computer and was not completely removed using the apps manufacturer uninstall tool to do a complete uninstall prior to installing BDIS 2015 you can run into problems with BDIS 2015. Of course this also true with any AV product installed without a another AV product being completely installed before the new AV product was uninstalled.


    This list is from one year ago so it may not be uptodate. Also links have not been verified to insure they are malware free.


    Comprehensive List of 26 Uninstallers and Removal Tools for Internet Security and Antivirus Software

  • It works well now. It may be caused by some system component. When I update my system, it is okay.