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2015 Installation

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Ghozt
Ghozt
in Install & register

Story short: Bought the 2014 Bitdefender key, installed the 2015 version and the key doesent work. Guess theres no way to downgrade the version eh? What should i do?

Comments

  • Rohugh
    Rohugh ✭✭
    Options

    Hiya,


    Yes, the 2014 license key will work on your 2015 download provided it is the same version, i.e. BD TS to BD TS, BD IS to BD IS etc. Which version do you have?


    Ro.

  • Ghozt
    Ghozt
    Options

    Hey, it was the Bitdefender Total Security.

  • Rohugh
    Rohugh ✭✭
    Options

    Hello again.


    If you have a current Total Security 2014 license key and download the new TS 2015 that key should activate it. What happens when you add the key after installation?

  • Ghozt
    Ghozt
    Options

    "We were not able to validate the license key you entered. Please try again, or you can contact Customer support to get help with this issue"

  • Rohugh
    Rohugh ✭✭
    Options

    There is a problem somewhere, contact support via e-mail and ask for their help. In the meantime you can use the download as a trial which will give you 30 days to sort things out.


    http://www.bitdefender.com/support/contact-us.html

  • Ghozt
    Ghozt
    Options

    Will do.

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