Hey there all,
I have purchased bit defender and am having trouble installing it. While installing I get a message saying services stopped..............any ideas how I can fix it, my free trial period finishes today.......
Cheers, sandy
Could you post a screenshot here, please ?!
Hi Crysty...................Sorry, I do not know how to do that, I am a wee bit technically challenged.....LOL.......It does start to install and then it stops. I am beside myself
Cheers,
sandy
Please use the BitDefender removal tool to remove any traces of BD from your computer, and try reinstalling BD.
Cheers!
Hi Crysty...................Sorry, I do not know how to do that, I am a wee bit technically challenged.....LOL.......It does start to install and then it stops. I am beside myselfCheers, sandy
Then start->run
Type mspaint
Enter
When Paint has started, press Ctrl+P
Than File-> Save as
And attach it here
later edit: you can make a photo with our mobile phone or camera
So is it right that I delete my cuurent trial version and start from scratch?
Do not delete files !
Use : http://kb.bitdefender.com/KB333-en--How-to...itDefender.html and try again !
Thanks heaps, but that link tells me how to Delete it, Should I do that??
Thanks so much to both of you, I got it going>>>>>>>>>>>>>>>>
Your help was great
Avec plaisir
