Printer In Offline Status

I have searched for help after being unable to print since installing Bitdefender 2015. I have added the IP address to network exceptions (I think successfully) however the printer still has a status of offline. The Brother Printer support forum said to verify the security software is NOT rejecting the access to the Status Monitor and they listed a number of possible names (including exe files). I could not find any of those in the Rules tab. Please help!