I Think I Have A Virus That Is Blocking Bitdefender.

Hello, so I think I have a virus, because I cannot turn on the following things:

- Intrusion detection system

- On-access scanning

- Active virus control

I also installed Malwarebytes that does not launch. I'll try with chameleon. And when I try to turn on those 3 things the slider instantly goes back to off. Ill attach the BitdefenderSupportTool file:

http://www.mediafire.com/download/di65hu5x...03_06_22_27.zip

I should also mention that I have tried to scan everything (full scan) - no results...

Just tell me if it's something to worry about or just a gui bug.

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Comments

Rohugh

Hello OmgitsLuke,

Please uninstall Malwarebytes - and any other security programs you may be running (anti-malware, anti-adware or anti-spyware).

Then run a repair on Bitdefender. Control Panel>Programs and Features>Bitdefender 2015 - double click it and choose "Repair". Wait for it to finish and then reboot your computer.

Let us know how you get on.

Ro.

viggys

Just a thought you can scan with a bitdefender rescue cd also. It take's the OS out of the equation so viruses can't hide.

http://www.bitdefender.com/support/how-to-...cue-cd-627.html

I keep a rescue cd just incase.

columbo

Adding to the excellent advice given in the above 2 posts, you could also run a online scan from another vendors website. If needed, you could PM me, and I could offer you a few suggestions (it's against forum rules to compare, or solicit another vendors security solution(s) on the forum)