Exploit.msexcel.gen

sgrunewald@goossen-schultz

The June 1 overnight scan on a few computers in our office detected false positves in old files on drives that were not supposed to be scanned.

My BD scan detected Exploit.M###cel.Gen in a 5 year old excel file. BD blocked the file and now I can't open it. This is no big deal on this file, but how to I correct a false positive on a file I need to get to? Why is there no info about Exploit.M###cel.Gen on this site if BD detected it?

Why was BD scanning this server disk when it is not set to scan it? I double-checked the settings and BD was not supposed to scan the F:\ drive.

It looks like the scheduled scans did not actually run on May 31 either, so maybe it was a May 31 update that messed up the June 1 scans?

Has the update that caused these problems been corrected so that this won't happen again or are people going to be asking me every morning about these annoying errors?

unknown

Hi,

I saw a similar problem myself today.

Some old & one very current Excel file were marked with "Suspect: Exploit.M###cel.Gen" and couldn't be opened. Not could it be disinfected by BD.

Workaround for me was to disable the "AntiVirus | Scan accessed files" switch in BD. This at least gave immediate access to the file, although is clearly not a viable solution.

So would be helpful to hear from BitDefender - is this a genuine new virus? If so, how to clean the file?

If not... how to stop false reports?

Thanks and regards,

James.