Activation Error

m100
m100
in Install & register

Hi,


I installed Bitdefender Internet Security 2015 on windows 7 pc ( 32 bit)


After installation i try to activate product but it gives error.and product shows trial version.


I am sending screen shot for this error....please give the solution for that


thanks

post-189446-1435070227_thumb.png

post-189446-1435070294_thumb.png

Comments

  • Lionet
    Lionet ✭
    Hi,


    I installed Bitdefender Internet Security 2015 on windows 7 pc ( 32 bit)


    After installation i try to activate product but it gives error.and product shows trial version.


    I am sending screen shot for this error....please give the solution for that thanks


    Hi mahesh6576,


    You don't suspect a malware?


    Did the installation run smoothly?


    According to one of the picture, the key is obsolete...


    where did you buy the software?


    You could contact the customer care:


    BD Customer care


    Regards,


    L.

  • bocaratonsh
    bocaratonsh

    I didn't see that it said the key was obsolete but might as well verify this with support. I think it would be a good feature for BD to just show a message regarding the specific issue like if a key used is expired. 1.gif

  • Georgia
    Georgia ✭✭✭

    @ mahesh6576


    Can you send us more details regarding your situation at bitsy@bitdefender.com ?


    Or submit a ticket from this platform:


    http://www.bitdefender.com/support/contact-us.html


    Make sure to mention the link to this topic also.


    Thank you.

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