Can't Connect To Bd Login/or Update Or Register

I have just installed BDIS 2015 trial (ordered the product, on its way) on my lappie (Win 8.1), and it can't connect to register, login or anything BD - even update!!! I'm seeing several complaints about this. No I can't connect to my.bitdefender.com on my IE 11, before you ask that. What do I do. I use my home Wifi. No wired connection can be done here. WIll my upcoming license be a waste of money?

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Lionet

I have just installed BDIS 2015 trial (ordered the product, on its way) on my lappie (Win 8.1), and it can't connect to register, login or anything BD - even update!!! I'm seeing several complaints about this. No I can't connect to my.bitdefender.com on my IE 11, before you ask that. What do I do. I use my home Wifi. No wired connection can be done here. WIll my upcoming license be a waste of money?

Hi Pozzo,

You could contact BD support there:

Bitdefender support

Regards,

pozzo

Hi Pozzo,

You could contact BD support there:

Bitdefender support

Regards,

L.

Thanks. Done that now.

bocaratonsh

Hi Pozzo, when you say you cannot register, can you describe how you did this? An error message would help too.

pozzo

I think this has something to with BD and Wifi connections, coupled with IE settings.

pozzo

Here is a screenshot . I can't find an alternate update server. I can't open my.bitdefender.com My connection is working just fine.

pozzo

I haven't got any sort of reply from Bitdefender support - to my complaint.

pozzo

Uninstalled BDIS 2015 and cancelled order. End of matter. Frustrating and disappointing experience.