System Restore Blocked By Malware?
Hello,
I’m a new member and I’ve got a major problem and I’m posting in the hope that you can help me.
Yesterday searching for a video conversation programme I came across one called SC Video Converter issued by the Software Club, I decided to try it and downloaded it. During the installation procedure a window appeared advising that System Guard was not installed on my pc and had to be to enable the programme to work. I clicked OK and then got a widow showing a licence agreement, which had to be accepted for the installation to continue. Beginning to have doubts I declined the agreement and exited the installation.
The problem is this.
Even though I discontinued the installation SC Video Converter IS installed on my pc and I cannot remove it because, I suspect, System Guard has been installed and is preventing me from running System Restore or any other procedure such as regedit or msconfig to get rid of it.
I desperately need to remove this SC Video Converter, and System Guard, is this possible and if so can anyone please tell me how I can do this? Is this some sort of scam?
Any help would be very much appreciated.
Kind regards,
Oliver
Comments
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Please upload these softwares (executables especially) to a new post, archived, protected with the password infected. We`ll give you further advices afterwards.
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Please upload these softwares (executables especially) to a new post, archived, protected with the password infected. We`ll give you further advices afterwards.
Thank you for your very prompt reply. Exactly what do you wish to upload? I can only see the programmes and files in the SC Video Converter folder, do you want me to copy them and post them in a mail? How and when do I archive, protect with the password infected?
Sorry to be a nuisance.
Regards,
OliverPlease upload these softwares (executables especially) to a new post, archived, protected with the password infected. We`ll give you further advices afterwards.
Hello again AndreiASM,
I can see I can post the files using the "Attachment" facility but I'm afraid I don't know how to Archive them or password protect them, can you advise please?
Regards,
Oliver
crysty2k5's EDIT: posts merged0 -
Hi there!
Yes, I would like to compress those files and protect them with the password infected. To archive them and protect them with a password, please follow the stepts indicated here.
Regards!
Hello AndreiASM,
I carried out your instructions as you requested and sent the files and details by private message on Saturday. I've not heard from you since and wonder if I did something wrong and you've not received what I sent. Please advise when you have a minute to spare.
Kind regards,
Oliver
Hello,
I posted a topic "System Restore Blocked By Malware? " at the end of May and intitiaaly I was in contact with someone who might have been able to help. I've not heard from this gentleman for some time, understandably he may be very busy or away on holiday, but as the problem is not getting any better I wonder if there is anyone else who may have a solution in the mean time?
Kind regards,
Oliver
crysty2k5's EDIT: posts & topic merged0
