System Volume Information Files Not Found?

edwardio

Hey guys!

I was running a scan today when I noticed a few object that were not scanned.

File: C:\ProgramData\AVG2013\IDS\config\quarantinedList.zip=>quarantinedList.xml Password-protected Not scanned (file was password-protected)

File: C:\System Volume Information\{3808876b-c176-4e48-b7ae-04046e6cc752} (object was not found)

File: C:\System Volume Information\{aac67029-4e36-11e5-9ee9-0024be423175}{3808876b-c176-4e48-b7ae-04046e6cc752} (object was not found)

File: C:\System Volume Information\{aac6706a-4e36-11e5-9ee9-0024be423175}{3808876b-c176-4e48-b7ae-04046e6cc752} (object was not found)

File: C:\System Volume Information\{aac6702d-4e36-11e5-9ee9-0024be423175}{3808876b-c176-4e48-b7ae-04046e6cc752} (object was not found)

File: C:\ProgramData\AVG2013\IDS\config\quarantinedList.zip.bak=>quarantinedList.xml Password-protected Not scanned (file was password-protected)

File: C:\System Volume Information\{aac67064-4e36-11e5-9ee9-0024be423175}{3808876b-c176-4e48-b7ae-04046e6cc752} (object was not found)

Is this a virus? What should I do ?

Cheers

[Deleted User]

Edwardio:

Two of those files appear to be AVG files. You should have completely removed all previous anti-virus applications before installing Bitdefender. Having more than one active anti-virus application is not recommended. Leads to all sorts of conflicts and computer slowdowns.

BD does not scan password-protected files. That is normal behaviour. You could run the BD online scan if you are concerned and also download Malwarebytes Anti-Malware Free and scan with it as well, just to be sure.

Hope this helps. Have a great day.

Regards,

-Phil

edwardio

Thanks for replying.I did uninstall the previous applications I used before installing BD , however these two passwordprotected folders stayed and I don't know how to remove them. I''l try the scans, thanks.

Lionet

Thanks for replying.I did uninstall the previous applications I used before installing BD , however these two passwordprotected folders stayed and I don't know how to remove them. I''l try the scans, thanks.

Hi edwardio,

How did you de-install AVG?

Phil Campbell is right, but I admit it's often difficult to be sure a software is fully deinstalled.

Another way to check you have no malwares: to make and lauch an analysis in safe mode.

rescue disk

Regards,

L.

edwardio

Thanks for the advice! How do you make and launch an analysis?