Unconfirmed Renewal By Avangate

febylotan

I bought BD Total Security 2013 last year & has expired on August 2015. I never confirmed to renewal it but suddenly Avangate charged about USD88 on my cradit card and until now by BD still not active (still expired). It's not good for BD's customer. Help me...

Please see attached file for evidence. I'm Indonesian, using Rupiah for currency

Lionet

I bought BD Total Security 2013 last year & has expired on August 2015. I never confirmed to renewal it but suddenly Avangate charged about USD88 on my cradit card and until now by BD still not active (still expired). It's not good for BD's customer. Help me...

Please see attached file for evidence. I'm Indonesian, using Rupiah for currency

Hi feby,

Welcome on the forum!

It is a nasty habit from companies to make the consumer tick (or untick) in order not to get a "autorenewal bill"... Clients should pay attention before clicking...

You'd better check with Avangate.

There are some answers here (if it could help)

auto renewal problem

Good luck

L.