Help Please! Computer Is Barely Functioning

ron_coleman

I Installed BD antivirus 2008 recently after norton expired. I removed norton as requested and since BD has been installed i've had so many problems. The login process has changed, says something about can't load user profile so has to login as a guest where I have only about half my programs there barely any of them are accesible. Internet explorer works but barely anything else.

I can't seem to change anything because all partitions of the hard drive seems to have been converted to read only files and it won't let me change them back so can't modify anything. I can't uninstall BD or seem to do anything constructive to help rectify the problem.

I've tried logging in safe mode but still won't let me change the read only files

any help would be appreciated

rootkit

I don't thin Bitdefender caused those problems !

I think you are infected !

Please post here a Hijackthis log !

Instructions: http://forum.bitdefender.com/index.php?showtopic=5667

ron_coleman

I don't thin Bitdefender caused those problems !

I think you are infected !

Please post here a Hijackthis log !

Instructions: http://forum.bitdefender.com/index.php?showtopic=5667

thanks alot for the response. I can't download any files at all including the hijack this programme

"Internet explorer cannot download HJTinstall.exe.........etc

Internet explorer was not able to open this internet site. The requested site is either unavailable or cannot be found. Please try again later"

anything else I could try?

Unknown

I Installed BD antivirus 2008 recently after norton expired. I removed norton as requested and since BD has been installed i've had so many problems. The login process has changed, says something about can't load user profile so has to login as a guest where I have only about half my programs there barely any of them are accesible. Internet explorer works but barely anything else.

I can't seem to change anything because all partitions of the hard drive seems to have been converted to read only files and it won't let me change them back so can't modify anything. I can't uninstall BD or seem to do anything constructive to help rectify the problem.

I've tried logging in safe mode but still won't let me change the read only files

any help would be appreciated

Did you use the Norton removal tool or just uninstall Norton, ? Go to symantec for the complete removal tool . After running that i only had a few problems left with the BD settings which were quickly sorted.

ron_coleman

Did you use the Norton removal tool or just uninstall Norton, ? Go to symantec for the complete removal tool . After running that i only had a few problems left with the BD settings which were quickly sorted.

Thanks but I can't download anything, I get the similar error message as above.

Unknown

Thanks but I can't download anything, I get the similar error message as above.

rootkit

thanks alot for the response. I can't download any files at all including the hijack this programme

"Internet explorer cannot download HJTinstall.exe.........etc

Internet explorer was not able to open this internet site. The requested site is either unavailable or cannot be found. Please try again later"

anything else I could try?

Did you try to download it with Firefox / Opera ?!

ron_coleman

Did you try to download it with Firefox / Opera ?!

Firefox won't open for me, I click on the icon and nothing happens. I had opera downloaded but it doesn't seem to be there anymore on my list of programmes.