Install Problem 2015 Version

photorep

I have run the uninstall toll 7 or 8 times and always the same error message.....bitdefender can't uninstall automatically bitdefender 2011. uninstall manually. I have looked for a way to uninstall manually and can't find anything to uninstall. I tried running the uninstall in Windows safe mode....no go. The only file I found is pdiface.exe ...which I think is a bitdefender file. What do I do next?

Rohugh

Hiya,

There is an uninstaller for the 2011 version listed here - http://www.bitdefender.com/site/view/unins...sumer_paid.html

Have you run that one?

Ro.

photorep

I just ran the one you showed me and the same results. Bitdefender cannot uninstall 2011. What now?

Rohugh

OK, contact Bitdefender via email on bitsy@bitdefender.com

Explain the problem or link them to this topic and let them sort it for you.

Ro.