Forgot My Bitdefender Password To Change General Settings

dedes

Hi, Support BitDefender..

I have a problem..

I Forgot My Bitdefender Password To Change General Settings..

How should I do, to Reset the Password?

This is the screenshot >> https://drive.google.com/file/d/0B3VkPkwpGB...iew?usp=sharing

And I want to give information that the Defender Support has been damaged or error..

actually I have send this post to Support (http://www.bitdefender.com/support) but still now worked (ERROR)..

and this is the screenshot of the Error pages when I want to view my support Tickets >> https://drive.google.com/file/d/0B3VkPkwpGB...iew?usp=sharing

Thank you very much for your help..

-Dedes-

Georgia

Hi,

Please read my response here:

http://forum.bitdefender.com/index.php?sho...st&p=249285