Can I Import Passwords Into Wallet?

I thought I'd migrate from Norton to Bitdefender as Symantec has an abysmal customer support and bad browser support. Uninstalled all Norton, installed Bitdefender Family 2016, all fine for the 30 days of trial.


Now... is there a way to import the website passwords into Wallet? I have them neatly exported from Norton into a standard looking CSV file. Bitdefender Wallet seems to want to import only a cryptic-looking DB file whateverthatis. I opened a support ticket 2016011920450003 for which I received exactly the same retarded answer like I'm used to receive from Norton support: "here's the installation guide hope this helps". Must be cool to get paid and do nothing, I guess (unless I ran into an automatic answering and extra chea.p support line).


Before I ###### it up and go back to Norton I thought I'd ask the Bitdefender community: is there a way to import that CSV file into Wallet, as there's no way I'm going to spend the best part of the day adding the websites one by one?


Many thanks,


S

Comments

  • edited February 2016
    I thought I'd migrate from Norton to Bitdefender as Symantec has an abysmal customer support and bad browser support. Uninstalled all Norton, installed Bitdefender Family 2016, all fine for the 30 days of trial.


    Now... is there a way to import the website passwords into Wallet? I have them neatly exported from Norton into a standard looking CSV file. Bitdefender Wallet seems to want to import only a cryptic-looking DB file whateverthatis. I opened a support ticket 2016011920450003 for which I received exactly the same retarded answer like I'm used to receive from Norton support: "here's the installation guide hope this helps". Must be cool to get paid and do nothing, I guess (unless I ran into an automatic answering and extra chea.p support line).


    Before I ###### it up and go back to Norton I thought I'd ask the Bitdefender community: is there a way to import that CSV file into Wallet, as there's no way I'm going to spend the best part of the day adding the websites one by one?


    Many thanks,


    S


    Sheesh. I just opened a support ticket for the same exact thing...almost.


    I try to create a wallet, then select the import option and change the file type to all or *.* then you should at least be able to select it. I can only get that far. When I put in my master pw it tells me it is wrong. So frustrating. I still have 31 days left on my Nortons...and I got the same email. Hopefully it gets cleared up soon.

  • Hi everyone,


    Bitdefender Wallet cannot import an existing database of another password manager application. It only works to import older Bitdefender created wallets pwdman.db (from Bitdefender 2014, 2015 or from previous Bitdefender 2016 installations).


    Also, when creating a new Bitdefender wallet it allows to import the credentials stored in these 3 web browsers:


    Internet Explorer


    Mozilla Firefox


    Google Chrome


    Hope this helps.


  • This does not help. There needs to be import functionality added to take in a simple CSV file. I have over 200 websites and ids/passwords. Do you really think I want to have to enter them one at a time? If there are no plans to do this I am going to forget about the wallet functionality and go back to using Google Chrome to do this.

  • I'm disappointed in Bitdefender by not able to import the different extensions of previous Password Managers. I've tried others and they've all has some flaw or another. By having a valid licence of Bitdfender and to use them, having to manually enter over 300 sites / secure data is BS!

    When my licence is expired, I'm no longer going to use it. I think every company just wants subscription base software to extract $$$ from your pocket and not having the full features behind it.

    This is my own thoughts, and if you choose to stick with it, that's okay, because I'm not!

    Be safe!

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