Uninstalling Bitdefender

rdeditor

We have a small network of computers, about 15, which are set up for video editing. The software, made by Avid, really shouldn't be used with any antivirus program installed due to performance issues. The computers aren't connected to the internet, the only way to get a virus is from say a thumb drive or some kind of removable media. What we always do is, before putting anything onto any of the computers we have one computer that has antivirus software, scan the removable media, clean it if necessary, then put it into our main network.

Unfortunately a new employee skipped this step and the network now has a virus, the dlder one.

What we'd like to do is get BitDefender for all computers. Shut down all computers and one at a time turn one on, install BitDefender clean the computer, uninstall BitDefender, shut down the computer and move on to the next one and so on.

My question is, when BitDefender is uninstalled, is it completely uninstalled or are there some remnants left in the registry and other places?

The workstations I'm not too concened about, it's the drive array servers, an Avid Unity system, that really cannot have any extraneous stuff on it.

Thanks

Niels

Hello rdeditor,

The best thing is that you follow this procedure:

It's very important that you first close BitDefender. To do that please right click on the red BitDefender icon near the system tray and press on exit. Afterwards download BitDefender Uninstall tool. Run it by double clicking on it.

The reason why first closing BitDefender down is due BitDefender selfprotection service.

If you have bought BitDefender for servers and clients you need to use this uninstall tool.

Kind regards,

Niels

gbc1989

Hello rdeditor,

The best thing is that you follow this procedure:

It's very important that you first close BitDefender. To do that please right click on the red BitDefender icon near the system tray and press on exit. Afterwards download BitDefender Uninstall tool. Run it by double clicking on it.

The reason why first closing BitDefender down is due BitDefender selfprotection service.

If you have bought BitDefender for servers and clients you need to use this uninstall tool.

Kind regards,

Niels

Hi,

I tried to follow your steps, but the uninstall tool does not oppen saying that I do not have appropriate permissions to open it...what does this mean? Im logged in as an administratior and my user account has full access...the bitdefender program does not even show up in the Windows Installer program list...this is really frustrating...can you please help me out>

Niels

Hello gbc1989,

If you are using vista please right click on the uninstall tool and choose for run as administrator. Please right click on the uninstall tool choose properties. Take a look and see if a checkbox is ticked that prevent downloaded software to run. Sorry but I don't know how it's called in the English versions off Windows.

Kind regards,

Niels