Where can i find the BD Uninstall Tool ??

rube goldberg

i recall a previous post that suggested using a special BD Uninstall Tool to perform a "clean" uninstall.

1. where can i download this tool??

2. can it be used on both AV v10 and AV Plus v10 ??

3. what is the procedure for use, ie is it used instead of the normal uninstall process or is it to be run

after the the normal uninstall process??

thanks...rube

alexcrist

Hi rube goldberg,

1) http://bitdefender.com/uninstall

2) Yes, you can use it whatever version of BitDefender you have (AV, AV Plus, IS)

3) It doesn't matter if you use a normal uninstall first. The Uninstall Tool is a bit more agressive then the normal uninstall, so it will delete absolutely everything, regardless if you used a normal uninstall or not. It's your choise.

Cris.

Niels

Hi rube goldberg

If you want to double check you can also download microsoft uninstaller clean up:

http://download.microsoft.com/download/e/9...1bd/msicuu2.exe

Install it and look after any references that have BitDefender or Softwin in the name. If so select them and press on remove. But normally when you follow what Cris said everything is already removed.

Regards

Niels

vladx

Well i think you still need to manually delete the Softwin folder after running the uninstall tool...

rube goldberg

Well i think you still need to manually delete the Softwin folder after running the uninstall tool...

thanks to chris, niels and vladx for their fast and comprehensive replies...rube

Niels

Glad that we could help you.

Regards

Niels