Search Advisor Keeps Turning Off
Running Bitdefender Antivirus Plus 2016 on Win10 64 bit system.
I have an admin account (that I don't use much) and a limited account that I use most of the time.
When I installed Bitdefender, I tried it out with Search Advisor turned off and on, and decided I wanted it on. But it will not stay on for the limited account. I turned it on using the admin account in case that made a difference, but it doesn't.
In the limited account, Search Advisor just turns itself off when rebooting, but not every time I reboot. I can always turn it back on and then it works until it turns itself off.
???
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Hello Vknowles,
Please disable your Bitdefender profiles and tell me if the issue still persists.
Bitdefender > Modules > Tools > Profiles
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Sorry to take so long, but I wanted to try it out for a few days.
Yes, it looks like disabling the profiles fixed the problem.
So does that mean I should not use profiles?
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Hello Vknowles,
It would seem you have a application that triggers one of the 3 profiles. I would assume Work.
You can disable the product settings optimization by going to the Profiles menu and disabling "Optimize product settings for <profile name> profile" this will stop Bitdefender from altering its settings when that specific profile triggers.
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Hello Sorin,
I waited to make sure it was working consistently.
Your solution has fixed it.
I guess that's the way it is supposed to work. I don't know the best way to let people know that certain features are being turned off when you use the default profiles. Maybe it would be a good thing to pop up a dialog the first time the user activates profiles, then let the user click "Don't show this again."
Thanks much!
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Hello,
Thank you for your feedback, I have forwarded it to the proper department.
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